Under this line of business we cater to the manpower requirement of the BPO industry at all levels and all functions. We do sourcing from the executive level positions to head hunting for the senior most profiles in the industry. Our services include the following:
- End to End ramp-ups for time sensitive new BPO setups for all profiles.
- Regular hiring for entry level executives. Our clients are put forward to pre screened candidates on various parameters of communication and domain skills.
- Head hunting for Senior and Top Management profiles. Our executive search service bureau is managed by a group of professionals with wide corporate experience and who are specialists in the fields of HR, Marketing and Operations and provides critical value added inputs in the selection process. We have a rich database of quality personnel working with top corporate entities and have access to a national job database to source appropriate manpower with a short turn-around time.
- Campus Recruitment: Organizing end to end pan India campus drives in colleges. This includes campus tie ups, presentation about the organization, Conducting the first rounds, Coordinating with HR, Ops and Voice for getting these rounds conducted and rolling out the offers.
At Vision Unlimited we offer a variety of training and development programs pertaining to development of language skills and soft skills. These include:
These are programs that are offered at our centers to make the candidates job ready for the BPO industry. They focus upon communicative grammar, accent reduction and conversational ability. There are two levels that are on offer and we recommend the program based upon the candidate’s current skill assessment that we carry out.
In Campus training programs
These are programs designed to improve the language and soft skills of students while they are pursuing a regular course in college and improve their employability. These are conducted within the campus itself are more or less integrated with their current curricular cycle.
Train and Hire programs
These programs are outsourced academy trainings that we conduct for our various clients. This is done to expand the talent pool by up scaling the quality of candidates that marginally miss the qualifying criteria of the client on language skills.
Teachers are the primary source of learning for most students and it is their language skills that also get replicated by the students. The aim of this program is to not only improve the current skill level of the teachers but also sensitize them to normal mistakes their students might he making and how can they help them improve.
These programs are outsourced training programs by our clients and are custom designed to client needs. These cover communicative grammar, Accent reduction and soft skills required for a role in customer service.
Organizational Development Workshops
In our endeavor to constantly develop more talent pool to feed the industry we use e-learning as the next level to develop and expand talent pool. Though it is customized to the needs of each government or institution but it essentially is composed of a three pronged strategy to deliver the best training on language and soft skills to any location. The three components are as following:
- Production of videos on language and soft skill development which are either broadcast through satellite or DTH OR are setup in a language lab created within the institution. The students watch these videos and learn through them.
- Teachers training- Selected teachers are trained to be facilitators of the program at each location.
- Software – A software is installed at each venue which becomes a ready reckoner of for the trainees for any references or further development.